Twitter’s CEO admitted the platform is damaged and is asking for assist

Jack Dorsey is CEO of each Twitter and Sq.

Teresa Kroeger | Getty Pictures

Twitter co-founder and CEO Jack Dorsey took to Twitter on Thursday to confess that the platform, in its present implementation, has issues. And he is asking for assist to repair it.

“We have now witnessed abuse, harassment, troll armies, manipulation by means of bots and human-coordination, misinformation campaigns, and more and more divisive echo chambers,” Dorsey mentioned. “We aren’t pleased with how individuals have taken benefit of our service, or our incapability to handle it quick sufficient.”


Dorsey mentioned Twitter has tried to repair points by eradicating content material that does not meet its use phrases however that, in doing so, has been “accused of apathy, censorship, political bias, and optimizing for our enterprise and share worth as an alternative of the considerations of a society.”

In different phrases, Twitter has discovered itself in a little bit of a Catch-22. Dorsey mentioned Twitter now must “assist encourage extra wholesome debate, conversations, and important considering,” and is working with two impartial companies, Cortico and Social Machines, to attempt to discover ways to higher gauge the conversations happening on Twitter.

Dorsey additionally mentioned Twitter desires further assist and is opening a request for proposals (RFP) in an effort to find new concepts on the way it can enhance the platform. Corporations picked to work with Twitter will get “public knowledge entry” and “significant funding for his or her analysis,” Dorsey mentioned.

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