LG Washing Machines ranked primary in buyer satisfaction

By October 7, 2019 10:28 am

CLARKSVILLE, Tenn (CLARKSVILLENOW) – LG Electronics, which assembles its washing machines at its new million-square-foot residence equipment manufacturing facility in Montgomery County, has earned the #1 ranking in general buyer satisfaction throughout its residence equipment portfolio that features laundry and kitchen home equipment, in accordance with the just-released 2019 American Buyer Satisfaction Index® (ACSI) rankings.

LG took residence the very best rankings in laundry for the second yr in a row.  LG fridges additionally obtained prime rankings in buyer satisfaction on this yr’s report.

LG’s $360 million Clarksville manufacturing facility, believed to be probably the most superior, built-in washer manufacturing plant on this planet, employs greater than 700 staff who’re supporting continued manufacturing ramp-up – serving to to speed up supply of LG’s residence home equipment to raised meet U.S. shopper demand.

“Because the most-awarded residence equipment model in buyer satisfaction and product high quality, LG delivers laundry and kitchen improvements that U.S. shoppers can depend on to make life simpler,” mentioned David VanderWaal, senior vp of promoting, LG Electronics USA. “When purchasing for new residence home equipment, lots of which come from Tennessee, verify the info and store with confidence that you just’re getting the very best in efficiency and high quality, together with cutting-edge innovation and design, with LG.”

For over 20 years, the ACSI has used its science-based, proprietary methodology to research buyer satisfaction for 10 financial sectors and 46 key industries that collectively symbolize a broad swath of the nationwide financial system. The ACSI measures the satisfaction of U.S. family shoppers with the standard of services provided by each international and home companies with important U.S. market share.

LG’s prime rankings from the ACSI come on the heels of the corporate incomes extra J.D. Energy buyer satisfaction awards for kitchen home equipment than every other producer three years in a row. Within the 2019 J.D. Energy rankings, LG ranks highest in buyer satisfaction with dishwashers, French-door fridges, side-by-side fridges and top-mount freezers, two-door fridges.

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